Generator Service Packages

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Cornwall Electric Company Generator Service Package Details

Annual Maintenance Visit - Litchfield County

For peace of mind that your generator will be there for you and your family when you need it most, a certified technician will maintain your unit at a time most convenient for you. We schedule you in and you don't need to worry about anything after that. We offer two different tiers of service, but they both include our yearly maintenance visit.

MAINTENANCE VISIT (1 per year) includes 35 point service/inspection:

  • Change Oil, Oil Filter and Spark Plugs
  • Change Air Filter per manufacturer recommended maintenance schedule
  • Manufacturer Firmware Updates and Service bulletins as needed
  • Inspect and load test battery
  • Inspect and clean alternator brushes/rings
  • Inspect all connections
  • Check generator output voltage/frequency and adjust if necessary
  • Clean exterior and interior of generator
  • Inspect Transfer Switch
  • Simulate outage condition to load test generator and operate transfer switch

Additional Inspection Visit (Optional) For extra peace of mind to make extra sure your generator will be ready when you need it!

  • Occurs approximately 6 months after full maintenance visit
  • Visually inspect unit, connections and view event log (if applicable)
  • Check Oil level
  • Run generator non-loaded to ensure proper running condition
  • Inspect and clean air intake

GOLD
Package

  • Annual full service performed by authorized technician
  • Comprehensive service report
  • Annual simulated power outage and transfer switch inspection
  • Priority Status
  • Available for additional services and oil checks during outage times
  • Complete warranty work for eligible machines
Choose Package

PLATINUM
Package

  • Annual full service performed by authorized technician
  • Additional site visit approximately 6 months after main service to complete a visual inspection of generator and transfer switch
  • Comprehensive service report for both site visits
  • Annual simulated power outage and transfer switch inspection
  • Priority Status
  • Available for additional services and oil checks during outage times
  • Complete warranty work for eligible machines
Choose Package

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